Last Updated: May 17, 2025
Welcome to Parallel AI, Inc. ("Parallel AI", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of Parallel AI's website, services, and any related applications (collectively, the "Services"), including our Google Ads AI Co-Pilot platform.
"Customer" refers to any individual or entity that has entered into an agreement with us to use the Services.
"User", "you", or "your" refers to any individual or entity accessing or using the Services.
"Your Content" means all data, information, materials, and content that you upload, submit, generate, or otherwise transmit to or through the Services, or that is accessed by the Services from your connected third-party accounts (such as your Google Ads account(s) with your authorization). This includes, but is not limited to, Google Ads campaign data, performance metrics, account information, AI prompts, and any feedback you provide.
"AI-Generated Content" means any content, suggestions, insights, or other outputs generated by the AI features of the Services based on Your Content or your interactions with the Services.
By accessing or using the Services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you may not use our Services.
We reserve the right to modify these Terms at any time. We will provide notice of any material changes either by emailing the email address associated with your account or by posting a notice on our website. The revised Terms will become effective immediately after we post or send you notice of such changes. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of those changes.
You must be at least 18 years old to use the Services. By agreeing to these Terms, you represent and warrant that you are at least 18 years of age. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
To access certain features of the Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your account. You agree not to disclose your password to any third party.
Parallel AI provides an AI-powered platform for optimizing and managing Google Ads campaigns. Our Google Ads AI Co-Pilot offers features including, but not limited to, campaign performance analysis, AI-generated insights, and automated optimization strategies. We may update, modify, or discontinue any part of the Services at any time without prior notice.
Subject to these Terms, Parallel AI grants you a limited, non-exclusive, non-transferable, and revocable license to use the Services for your internal business purposes. You may not:
You retain all rights and ownership of Your Content. By posting, submitting, generating, or allowing access to Your Content on or through the Services, you grant Parallel AI a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to use, copy, modify, reproduce, distribute, display, publish, store, perform, and create derivative works of Your Content as reasonably necessary to: (a) provide, maintain, and improve the Services (including training our AI models, as further described in our Privacy Policy); (b) ensure the security and integrity of the Services and protect against fraud, malware, or malicious content; and (c) comply with applicable laws and regulations.
You are solely responsible for Your Content, including its accuracy, legality, and your right to use it with our Services and grant us the foregoing license. You represent and warrant that you have all necessary rights, consents, and permissions to provide Your Content and that Your Content (and our use thereof as permitted herein) does not and will not infringe, misappropriate, or violate any third-party rights (including intellectual property rights or rights of privacy) or any applicable laws or regulations.
Parallel AI reserves the right, but is not obligated, to review, screen, remove, or disable access to any of Your Content at any time and without prior notice, for any reason or no reason, including if we believe, in our sole discretion, that Your Content violates these Terms, any applicable law, or may otherwise be harmful or objectionable.
Your access to and use of the Services is subject to these Terms and all applicable laws and regulations. You agree not to use the Services, including any AI features, in any manner that:
We reserve the right to investigate and take appropriate action, including removing content, suspending or terminating your account, and reporting you to law enforcement authorities, if we believe, in our sole discretion, that you have violated this Acceptable Use Policy or any other provision of these Terms.
Certain features of the Services utilize artificial intelligence, machine learning models, and related technologies ("AI Features") to analyze Your Content and produce AI-Generated Content.
You acknowledge that AI-Generated Content is produced through complex algorithms and may not always be accurate, complete, unique, or free from errors or biases. Parallel AI makes no representations or warranties regarding the accuracy, reliability, suitability, or completeness of any AI-Generated Content. You should not rely on AI Features as a sole source of information or decision-making.
You are solely responsible for:
By using AI Features, you grant Parallel AI the rights to Your Content as specified in Section 9 ("Your Content") of these Terms, which includes the right to use Your Content to operate, provide, maintain, and improve the AI Features and underlying models, subject to the terms of our Privacy Policy (e.g., through the use of anonymized or aggregated data for model training where appropriate).
AI Features are constantly evolving. We may modify, suspend, or discontinue any AI Features at any time, with or without notice, and without liability to you. The performance, availability, and features of AI-Generated Content may vary and are not guaranteed.
Subject to your compliance with these Terms, and to the extent permitted by law, you may use the AI-Generated Content provided to you through the Services for your internal business purposes in connection with your Google Ads campaigns. Parallel AI and its licensors retain all right, title, and interest in and to the AI Features, the underlying AI models, and all related technology and intellectual property. Your use of AI-Generated Content does not grant you any ownership rights in the AI Features or the underlying models themselves.
The Services are offered on a subscription basis. We offer different subscription plans, including a free tier and paid plans with additional features.
For paid subscription plans, you agree to pay all fees associated with your account. Fees are non-refundable except as expressly provided in these Terms or when required by law.
We use a third-party payment processor to bill you through a payment account linked to your account. Billing cycles are set on a monthly or annual basis, depending on the subscription plan you select.
Your subscription will automatically renew at the end of each billing cycle unless you cancel your subscription before the renewal date.
Our prices listed do not include any taxes, levies, duties, or similar governmental assessments, including value-added, sales, use, or withholding taxes assessable by any local, state, provincial, federal, or foreign jurisdiction. You are responsible for paying all such taxes associated with your purchases.
These Terms will remain in effect until terminated by either you or Parallel AI.
You may terminate your account at any time by following the instructions on our website or contacting our support team. If you terminate a paid subscription before the end of your current paid term, your termination will take effect immediately, and you will not receive a refund for any unused time on your subscription.
Parallel AI may terminate or suspend your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately. If we terminate your access to the Services for cause, you will not be entitled to any refund.
Upon termination of your account, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Our Privacy Policy, available at /privacy-policy, describes how we collect, use, and share your personal information. By using the Services, you agree to our collection, use, and sharing of your personal information as described in the Privacy Policy.
To the extent that Your Content includes personal data that is subject to the General Data Protection Regulation (GDPR) or other applicable data protection laws, we will process that data in accordance with our Data Processing Addendum, which is incorporated by reference into these Terms.
Our use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
The Services and all materials therein or transferred thereby, including software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, and all Intellectual Property Rights related thereto, are the exclusive property of Parallel AI and its licensors. Nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights.
If you provide Parallel AI with any feedback or suggestions regarding the Services ("Feedback"), you hereby assign to Parallel AI all rights in such Feedback and agree that Parallel AI shall have the right to use and fully exploit such Feedback in any manner it deems appropriate.
"Confidential Information" means all non-public information disclosed by us to you, or by you to us, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.
Each party agrees to use the other party's Confidential Information solely for the purpose of performing its obligations under these Terms. Each party agrees to take reasonable measures to protect the confidentiality of the other party's Confidential Information.
Confidential Information does not include any information that: (a) is or becomes generally known to the public; (b) was known to the receiving party prior to its disclosure by the disclosing party; (c) was independently developed by the receiving party without use of the disclosing party's Confidential Information; or (d) is received from a third party without breach of any obligation owed to the disclosing party.
You represent and warrant that:
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. PARALLEL AI EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PARALLEL AI MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS, OR BE ACCURATE, RELIABLE, COMPLETE, LEGAL, OR SAFE.
IN NO EVENT SHALL PARALLEL AI, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (C) ANY CONTENT OBTAINED FROM THE SERVICES; AND (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
IN NO EVENT WILL PARALLEL AI'S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES EXCEED THE AMOUNTS YOU HAVE PAID TO PARALLEL AI FOR USE OF THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100) IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO PARALLEL AI, AS APPLICABLE.
You agree to defend, indemnify, and hold harmless Parallel AI and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use of and access to the Services; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (d) any claim that Your Content caused damage to a third party. This defense and indemnification obligation will survive these Terms and your use of the Services.
The Services may contain links to third-party websites or resources and may incorporate third-party content. These third-party services and content are not under Parallel AI's control, and Parallel AI is not responsible for their content, functionality, or practices. Your use of such third-party services and content is at your own risk and may be subject to additional terms and conditions.
These Terms and any action related thereto will be governed by the laws of the State of California without regard to its conflict of laws provisions.
You and Parallel AI agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof or the use of the Services (collectively, "Disputes") will be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes then in effect. The arbitration will be conducted in San Francisco, California, unless you and Parallel AI agree otherwise. The arbitrator will have exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.
YOU AND PARALLEL AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth in this Section 22 by sending written notice of your decision to opt-out to: gregory@withparallel.ai. The notice must be sent within 30 days of your first use of the Services, otherwise you shall be bound to arbitrate disputes in accordance with the terms of these paragraphs.
These Terms constitute the entire agreement between you and Parallel AI regarding the Services and supersede all prior agreements and understandings, whether written or oral.
The failure of Parallel AI to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.
You may not assign or transfer these Terms, by operation of law or otherwise, without Parallel AI's prior written consent. Parallel AI may freely assign or transfer these Terms without restriction.
Any notices or other communications provided by Parallel AI under these Terms will be given by posting to the Services or by sending to the email address you provide to us. Please keep your contact information up to date.
No agency, partnership, joint venture, or employment is created as a result of these Terms, and you do not have any authority of any kind to bind Parallel AI in any respect whatsoever.
If you have any questions about these Terms, please contact us at:
Email: gregory@withparallel.ai
By using our Services, you acknowledge that you have read and understood these Terms and agree to be bound by them.